GN flagship product gets off to a bad start with war veterans: "It is an unfortunate cocktail"
Despite sky-high expectations for the launch of GN Hearing's latest top product in the US sales channel Veterans Affairs, reception has been lukewarm – or decidedly chilly. The lack of access to audiologists combined with skepticism over new technology is to blame, according to CEO Gitte Aabo.
BY ALBERT RØNNING-ANDERSSON, TRANSLATED BY CATHERINE BRETT
The expectations and emotions ran high when GN Hearing got its new top product, Resound One, into US sales channel Veteran Affairs (VA) on Nov. 1 2020. Veterans Affairs (VA) is a public channel that adjusts hearing aids to suit ex-military personnel and makes up a fifth of the large US market.
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