(Correction: An earlier version of the article stated that Eric Bernard said that it is no longer necessary to visit an audiologist. Instead, Bernard said that it is no longer the case that people can only physically buy hearing aids from an audiologist, and there are more channels like online. WSA maintains that the company always wants people to visit an audiologist. MedWatch apologizes for the mistake).
The idea that a hearing-impaired person can only physically show up at an audiologist to buy and have a hearing aid adapted is outdated and out of step with the times, says Eric Bernard, CEO of the world’s third-biggest hearing aid manufacturer, WS Audiology.