US audiologists want clarity on OTC hearing aid returns policies

The world’s biggest industry association for audiologists, the American Academy of Audiology, wants the upcoming ruleset for over-the-counter hearing aid sales to include a returns policy.

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The over-the-counter sales channel for hearing aids is edging closer to becoming reality in the US, with the current timeline projecting that first sales could begin in September at the latest.

The US Food and Drug Administration (FDA) has been gathering hearing responses and industry feedback from other stakeholders, and during the process, a number of concerns and questions about channel’s framework have been raised.

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